Department of Consumer Affairs    Most requested Los Angeles County websites
 County Home Home About this SiteAbout this Site Online Services Contact Us Public Info Public Info Public Alerts Public Alerts Language Privacy
Los Angeles County Department of Consumer Affairs LA County Home Page DCA Home Page

 

Top 10 Holiday Shopping Tips

Make gift-giving great and avoid the New Year’s budget blues
by following these hints for the holidays

  1. Stick to a budget
    Prepare a holiday budget before you shop. Pay with cash to keep from spending too much.
  2. Use credit cards wisely
    If you pay with a credit card, use just one. If you pay by credit card, you get legal protections if you don’t receive what you ordered or if products are defective. Read the terms of your credit card agreement.
  3. Shop smartlyGet your R&R – refunds and receipts
    Ask about refund policies before you buy. Some stores offer a full refund, while others offer only a store credit or no refund at all. Save your receipts and ask for gift receipts. You or the person getting your gifts will need them for returns and exchanges.
  4. Check for sale prices
    When you buy sale items, check your receipt before you leave the cash register. Make sure they did not charge you the regular price. If something you buy goes on sale later, ask about sales adjustments and you might get a refund or credit.
  5. Get full value from gift cards
    If you receive gift cards, spend them promptly. U.S. consumers wasted $9 billion last year by not using up the value of gift cards. Also, you have the right to redeem any retailer gift card for cash if it has a cash value of less than $10. Donated gift cards are exempt. The law forbids nearly all service fees on retailer gift cards. In California, most gift cards don’t expire no matter what the fine print says. (These rules do not apply to bank gift cards, which are issued by American Express, Discover, MasterCard, and Visa and can be used at most stores.)
  6. Read the fine print
    Read a contract and understand it before you sign. Check the interest rate and the total cost of the item including interest. Ask yourself if the interest rate is reasonable and whether you can afford the item.
  7. Know the way to layaway
    Layaway is again popular in stores. If you buy an item by layaway, get a full receipt with a description of the item, total price, amount of the down payment, amount and due dates of payments, length of the hold and the store’s refund policy.
  8. Be secure online
    When buying on the Internet, make sure the website is secure before entering your personal or financial information. Secure websites begin with "https://" rather than just "http://." They also display a locked padlock on the screen.
  9. Protect your personal information
    Don’t be a victim of identity theft. Do not give personal information over the telephone or on the Internet unless you contacted that person or business. Do not write your address, phone number, Social Security, or driver’s license numbers on credit-card receipts. Before giving personal or financial information to a business, ask how they will use it and if it will remain confidential.
  10. When you give, know where it's going
    Watch out for phony charities who use names that sound like the real charities. Don’t be fooled. Investigate before you give.
Back